Frequently asked questions
Help Center
How to find my size?
How to find my size?
Check out our size guide to learn how to measure and choose your size.
Are they Acrylic?
Are they Acrylic?
Yes, our nails have that desirable acrylic feel! Our nails are made of layers of gel and acrylic, giving them a thick and rigid texture. This construction makes them long-lasting, unbendable, and very durable.
How long do the nails last?
How long do the nails last?
The longevity of your nails depends on the type of adhesive and how well you prep your natural nails:
When using the included adhesive tabs, you can expect them to last around 3 to 7 days.
For longer wear, apply the complimentary nail glue—with proper care, your nails can stay on for up to 3 to 4 weeks.
To extend their wear time, we recommend minimizing exposure to water and avoiding harsh chemicals. Proper prep and care make all the difference!
How to apply/remove press-ons?
How to apply/remove press-ons?
Check out our tutorials to learn how to apply them.
Are our press-ons reusable?
Are our press-ons reusable?
Yes, our press-on nails are reusable! Crafted from premium materials, they are designed for durability, allowing you to enjoy them multiple times. With proper care and storage, these high-quality nails can last for weeks, ensuring you get the most out of your purchase.
How are LushDigits different from other press-on nails?
How are LushDigits different from other press-on nails?
- Affordable Luxury: Each set is handcrafted, taking two hours to create, delivering salon-quality nails at just a fraction of the salon price.
- Premium Quality: Our nails are handcrafted from layers of gel and acrylic, giving them a thick and durable finish. Wear them for up to 4 weeks per application and reuse them for life.
- Trendy Designs: We stay ahead of the trends, offering unique, fashion-forward designs with seasonal and holiday-inspired drops to keep your nails fresh all year round.
- Fast Delivery: Get your nails delivered within 1-5 days so you can start your journey to nail euphoria—without the wait.
- Satisfaction Guarantee: We offer free exchanges and returns because your satisfaction is our priority. If you purchase the wrong size or experience any issues, we're committed to making it right.
Are we vegan and cruelty-free?
Are we vegan and cruelty-free?
Yes, our products are both vegan and cruelty-free! We are committed to using only plant-based ingredients and ensure that no animals are harmed in the making of our nails.
Shipping, Returns & Exchanges
Where do you ship to and how long does it take?
Where do you ship to and how long does it take?
Where do you ship to and how long does it take?
At the moment, we only ship within the United States. That said, we’re thrilled to share that international shipping will be available soon—stay tuned!
Once your order is placed, we typically dispatch it within 1 to 3 business days.
Please note: Orders are processed during business days only, which means weekends and public holidays are excluded.
Delivery Options:
Express Shipping: Arrives in 1–3 business days.
Standard Shipping: Takes approximately 3–7 business days.
Is the shipping free?
Is the shipping free?
Yes, we're excited to provide complimentary shipping on all orders exceeding $50 USD.
Check your cart overview to see how close you are to unlocking for free shipping.
What should I do if I want to exchange a product?
What should I do if I want to exchange a product?
Exchanges are completely free because we want you to love your nails! If you need a different size, email support@lushdigits.com within 14 days of receiving your order, and we’ll handle everything—no hassle, no extra cost. Just make sure the item is unused, in its original packaging, and includes the tool kit.
What should I do if I want to return a product?
What should I do if I want to return a product?
Not feeling your purchase? No worries! You have 14 days from receipt to return it at zero cost to you.
Email support@lushdigits.com, and we’ll send you a prepaid return label. Just keep the item unused, in its original packaging, with proof of purchase. Once approved, we’ll issue a full refund—no stress, just euphoria.
How are LushDigits different from other press-on nails?
How are LushDigits different from other press-on nails?
Affordable Luxury
Each nail set is meticulously handcrafted, taking between two to four hours to complete. You get salon-quality nails at a fraction of the salon price—luxury made accessible.
Premium Quality
Crafted with multiple layers of gel and acrylic, our nails are built to last. Their thick, durable finish lets you wear them for up to 4 weeks per use, and they’re fully reusable for long-term value.
Trendy Designs
We’re always ahead of the curve, bringing you fashion-forward styles and exclusive designs inspired by the latest trends, seasons, and holidays—so your nails stay fresh year-round.
Fast Delivery
No long waits here. Your nails will arrive within 3–7 days, so you can begin your nail transformation journey without delay.
Satisfaction Guarantee
Your happiness matters to us. That’s why we offer hassle-free exchanges and returns. Ordered the wrong size or encountered a problem? We’re here to make it right—no questions asked.
Are we vegan and cruelty-free?
Are we vegan and cruelty-free?
Yes, our products are both vegan and cruelty-free! We are committed to using only plant-based ingredients and ensure that no animals are harmed in the making of our nails.
Billing
What payment methods do you accept?
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.
When can I expect to receive my refund after returning an item?
When can I expect to receive my refund after returning an item?
Once we receive your returned item, we will process your refund within 1-3 business days.
- After processing, it may take 3-5 business days for the refund to appear in your original payment method, depending on their bank or credit card provider.